1. Parties and scope

1.1. These Subscription and Payment Terms (the “Offer”) are issued by Senocom Ltd, a company registered in Cyprus under registration number HE468429, with registered address at Germasogeia, Kapsalion 4, Floor 2, Flat/Office 203, Block B, 4044 Limassol, Cyprus (the “Company”, “AINA”, “we”, or “us”).

1.2. This Offer governs purchases of paid access, monthly and annual subscriptions, and one-time paid features of the AINA platform at https://aina-tech.io (the “Service”). It supplements the AINA Terms of Use. Where the documents conflict on the specific subject of billing or cancellation, this Offer prevails, except where mandatory law requires otherwise.

1.3. This Offer applies to both business customers and consumers to the extent that they are eligible to purchase the relevant offering. Mandatory consumer protection rules are preserved. If an individually negotiated written business agreement applies, that agreement takes precedence to the extent of any inconsistency.

2. Acceptance and order confirmation

2.1. Customers accept these terms when they expressly agree to them in the purchase process and submit an order for a paid Service. Mere creation of a free AINA account does not, by itself, amount to acceptance of an obligation to pay.

2.2. Before purchase, the customer is shown or otherwise provided with the main features purchased, total price and applicable taxes or charges, billing period, renewal terms, and cancellation information. An order is subject to successful payment or the payment arrangements expressly agreed with a business customer.

2.3. An electronic order confirmation or receipt is sent to the contact details provided, in accordance with applicable law.

3. Products, pricing and access

3.1. Some candidate-facing AINA features may be provided without charge. Certain employer tools, subscriptions and additional features are paid. The scope, availability and price of each paid offering are specified on the applicable pricing or checkout page, in a quotation, or in an agreed order.

3.2. Prices, currencies, applicable taxes and any additional charges are displayed or agreed before the order is placed. Unless expressly stated otherwise, the purchase grants access to the specified features and does not transfer ownership of AINA software or intellectual property.

3.3. Access is usually enabled after successful payment, subject to product activation requirements and any agreed onboarding steps. Features may depend on plan limits and technical availability, as disclosed before purchase.

4. Monthly and annual subscriptions and automatic renewal

4.1. A monthly subscription is billed in advance for a one-month period, and an annual subscription is billed in advance for a 12-month period. Where offered on an automatically renewing basis, a monthly plan renews for successive one-month periods and an annual plan renews for successive 12-month periods unless automatic renewal is cancelled before the next renewal date.

4.2. The price, recurring billing interval, next renewal date where available, and automatic renewal status are disclosed during checkout or in the applicable order. Any future price change is communicated as required by applicable law.

4.3. Payment for each renewal is attempted through the payment method on file, subject to the terms of the relevant payment provider. If payment fails, access may be limited or suspended after any required notice or applicable grace period.

5. One-time purchases

5.1. A one-time purchase results in a single charge for the specified feature, credit bundle, service or access period. It does not automatically renew unless the customer separately purchases a recurring plan.

5.2. The features delivered, access period (if any), and applicable limitations are provided before purchase.

6. Payment processing

6.1. Payments may be processed through authorised payment service providers, including Stripe, where applicable. The payment provider may process card information under its own terms and privacy notices.

6.2. AINA does not receive or store full card numbers or card security codes in the ordinary card payment flow. We may receive billing identifiers, transaction status, amounts, currency and other limited information needed to administer the purchase.

6.3. Any invoice, tax receipt or other transaction record is issued in accordance with the applicable tax and accounting requirements.

7. Cancelling automatic renewal

7.1. Customers may request cancellation of automatic renewal by emailing main@aina-tech.com from the email address associated with their AINA account or providing information reasonably necessary to verify account ownership.

7.2. AINA support will process the cancellation request and confirm it to the customer. Under the currently configured subscription process, cancellation takes effect at the end of the already paid billing period. Paid access continues until that date, unless an overriding legal right or the applicable purchase terms require otherwise.

7.3. Once automatic renewal has been cancelled, no further renewal charge will be scheduled unless the customer reactivates or purchases another recurring subscription. Customers should submit cancellation requests in advance of the renewal date to allow processing; mandatory legal rights are not affected.

7.4. Turning off future automatic renewal does not, by itself, cancel the original purchase or create a right to repayment of an already paid period.

8. Consumer withdrawal rights and refunds

8.1. Consumers who conclude a distance contract may have a statutory right to withdraw within 14 days after conclusion of the contract, subject to the conditions and exceptions imposed by applicable law. They can notify us of withdrawal by email at main@aina-tech.com using an unequivocal statement; no special form is required.

8.2. Where performance of a digital service begins within the withdrawal period at the consumer’s express request, applicable law may permit a proportionate charge if the consumer subsequently withdraws. A right of withdrawal may be lost for certain supplies of digital content only where the statutory requirements, including any necessary prior express consent, acknowledgement and confirmation, have been fulfilled. Access to AINA alone does not automatically waive a statutory right of withdrawal.

8.3. Where a valid statutory withdrawal applies, we provide any required refund without undue delay and within the statutory period, using the payment method required by law or otherwise agreed where lawful.

8.4. Outside statutory withdrawal or other mandatory rights, requests for refunds are assessed under the applicable order terms and relevant consumer law. Customers should contact main@aina-tech.com with their order details. Nothing here excludes remedies for non-conforming digital services or other non-waivable rights.

9. Business customer responsibilities

9.1. A business customer represents that its representative is authorised to purchase on behalf of the relevant organisation. Business-specific terms, usage limits, invoicing, taxes and procurement arrangements may be set out in a separate order or agreement.

9.2. Any processing of candidate personal data by AINA on behalf of employer clients is governed by the applicable Data Processing Agreement (DPA), where relevant. The DPA does not automatically apply to every customer merely because a payment is made.

10. Service changes and availability

10.1. We may update paid features or make reasonable changes to the Service, subject to the agreement and mandatory applicable law. Any material adverse changes affecting consumers are handled in accordance with their statutory rights.

10.2. Planned maintenance, outages or third-party service issues may occasionally affect availability. Rights and remedies for failure to supply or non-conformity of digital services are not excluded.

11. Liability and mandatory law

11.1. To the fullest extent permitted by applicable law, each party’s liability is subject to the limitations set out in the AINA Terms of Use or an applicable negotiated business agreement.

11.2. Nothing in this Offer excludes or limits liability or consumer rights that cannot lawfully be excluded or limited, including mandatory remedies for digital services.

12. Governing law and disputes

12.1. This Offer is governed by the laws of the Republic of Cyprus, without prejudice to mandatory consumer protections that apply under the laws of the consumer’s habitual residence, where relevant.

12.2. Disputes are subject to the competent courts as determined by applicable law. Nothing in this clause deprives consumers of mandatory rights concerning jurisdiction or dispute resolution.

13. Updates and contact

13.1. We may update these terms for future purchases. Changes to existing subscriptions are made only to the extent permitted by the agreement and applicable law, with notices or other safeguards where required.

13.2. Contact: Senocom Ltd, registration HE468429, Germasogeia, Kapsalion 4, Floor 2, Flat/Office 203, Block B, 4044 Limassol, Cyprus; main@aina-tech.com; https://aina-tech.io.

13.3. Related documents: Terms of Use, Privacy Policy, Cookie Policy and, for relevant employer processing, the DPA, available from the legal section of the AINA website.

13.4. Language. This Offer is published in English. The English text is the official version of this Offer. Nothing in this clause limits mandatory consumer rights or applicable legal requirements concerning the language of information provided to consumers.